first direct live

Live from first direct Talking Point

Question

What do you think about first direct?

The first time that I have ever been dissapointed by First Direct. The mortgage service application and delivery process has been shambolic. Please improve as it does not live up to the FD brand.

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Live feelings about first direct

We continually sweep the web for comments about first direct so we can see what people really think about us.

The percentages below give an idea about whether people view us positively, negatively or neutrally...

Live summary:

70.08% positive
14.13% neutral
15.79% negative

first impressions

We tend to leave quite an impression on people. Not only us, but the products and services we offer too. Usually it's a good one, which is why so many of you recommend switching to first direct to family and friends. Take a look at some customer testimonials to see what customer impressions we've made:

Live words about first direct

We continually track online views and opinions so we can see what people are saying about us. Here are the top five positive and negative words...

Positive
words:

the best
new
driven
suggest
plus

Negative
words:

declining
argument
slow
limit
mean

Live summary:

74.34% positive
25.66% negative

Money first direct has raised for ChildLine

Money we have raised
so far...

£2,100,000

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First Direct

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